Thursday, May 20, 2004

Nickeled & Dimed to Death x 100

Two months ago, Bank One quietly shortened the grace period on my credit card by 7 days (although the customer service guy swears it was only 5). So, suddenly I'm hit with two $35 late charges in a row, plus extra finance charges. Sneaky, sneaky. I think that they are also deliberately sending the bills out late. The one I got today is due on the 2nd, which means I only have a week to get a check in the mail if I want to allow 5 days for it to get there. What if I was away on a business trip?

A few days ago I read an article on SlashDot about T-Mobile charging their customers a "Regulatory Programs Fee" which sounds like a government tax but is just a way for them to stick it to the customer without changing the prices they advertise. Sneaky, sneaky. I think they took their cue from the practice of hotels hitting you with a "resort fee" that's on top of the advertised rate and never mentioned until you arrive to check in. Sneaky, sneaky. (BTW, I was considering switching to T-Mobile once until I realized that the contract they wanted me to sign bound me to terms that appeared only on some arbitration company website that wouldn't come up in any browser. Talk about buying a pig in a poke!) Anyway, you can bet I'll be watching out for when my cell phone company follows T-Mobile's example.

And, of course, today my cable bill went up another $2.50 for the second year in a row.

It used to be that you had to watch out for being nickeled and dimed to death. Now, it's $2.50'd and $35.00'd to death.

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